Fraud and Payments Specialist

Fraud and Payments Specialist 

This will be a role that will evolve into a full Managerial position, as a review and check on all operational matters is first is needed, mostly Risk Management of the team. At a later stage, when the department is set and all policies and procedures are in place, the role would evolve from less operational tasks into a more business development take on the position.

The Company is focused into finding a person that is capable of dealing with creating department policies and managing a team, as well as someone focused and able to contribute to the business in a positive and efficient manner. 

Job description 

• Ensure the workflow, policies, procedures and all AML and CFT regulations are being followed and are up to industry par.
• Also ensure that the policies and procedures in place are industry standard and that all potential risks are eliminated.
• Review and verify customer accounts (from the registration up until withdrawal, following the entire customer journey) and their documentation for authenticity.
• Monitor deposit and withdrawal patterns and follow all regulations and directives related to AML-CFT policies when investigating those.
• Evaluate fraud and risk management of the department and take the appropriate action.
• Review Financial and Player actvity in order to minimize the risk of any financial demise of the Company.
• Analyse and process withdrawal requests from customers in a timely manner and accurately.
• Investigate and resolve any issues related to funds transfers, including reconciliations of transactions.
• Manage all the day to day relationship with Payment Service Providers (PSP) and also actively contribute to add more to cater to different markets and needs of the business.
• Investigate possible missing transactions and liaise with customer Support, Compliance and other departments or third parties when needed.
• Ensure that Risk Management is a priority and Chargebacks are below industry threshold, as well as prevention, mitigation and also contestation of possible ones received.
• Monitor correction for all manual adjustments done by the team to make sure reconciliations and accounting is possible and avoid possible risks and loss of revenue.
• Review all PSP contracts, negotiation of pricing and all negotiations with PSP in order to sign the best possible deals for the Company and the integrations that would benefit it the most.
• Investigate all alerts from platform and 3rd party systems for suspicious behaviour, suspicious transactions and any other pattern needed to be controlled and reviewed.
• Focus on continued improvement in the use of technology, multi territory and multi markets and jurisdictions.
• Design and build reports like Chargebacks rates, acceptance rate, andothers.
• Design and built reports for the Finance team and any other department.
• Be aware and have knowledge of new payments solutions on the market and trends within the industry. 

Skills and Capabilities 

• At least 1-2 years experience in a similar role
• Knowledge and experience with Fraud and Payments, AML and CFT regulations, payments technology and fraud and abuse prevention, as well as GDPR procedures.
• Leadership and people management skills.
• Product passion and drive for innovation.
• Team player
• Ability to maintain high standards and hold other members of the team to the same standards. 

What we Offer: 

Excellent remuneration package
Full Benefits (as per Maltese labour laws)
Full-time, long-term contract 40+ hrs / week 

IMMEDIATE PLACEMENTS for candidates with fluent English, meeting all the above
requirements. 

Apply by sending your CV to – vacancies@mrecruitment.eu